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Contact Muck Boots Customer Service

Muck Boots Phone Numbers and Emails

Toll-Free Number:

  • (855) 377-2668
    USA
Call customer service
Send Message

Customer Service:

  • (855) 468-7404
    Canada
  • (866) 442-4908
  • +44 145 288 6201
    United Kingdom

Legal:

  • (855) 655-8974
    CCPA Inquiries
  • (740) 753-1951
    Privacy Inquiries

Muck Boots Emails:

Accessibility
Customer Service
Canada, Europe, Rocky Brands, USA
Legal
Privacy Inquiries, Privacy Inquiries
help@muckbootcompany.com
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Muck Boots Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Muck Boots is 8553772668. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as Muck Boots may ask you for the following information to identify you as a customer: phone number.

View full overview ›

How to Contact Muck Boots?

Most Popular Number:

(855) 377-2668
USA
Total calls: 99 Issues resolved: 5 Last call: Dec 10, 2025

To reach the Muck Boots customer service specialist by phone and receive immediate answers to your questions, dial the following number: 1-855-377-2668. This phone line is designed for a wide range of inquiries, from placing an order for a certain thing you like to solving problems with goods returns. If you are in the United Kingdom, call +44-145-288-6201. To get in touch with Muck Boots customer service representative in Canada, dial 888-594-7594. If you experience problems with the accessibility of content on the Muck Boots website, report them at 1-866-442-4908. In addition, you can send a text message to 1-888-817-6283.

As the issues are different, Muck Boots provides several email addresses for each case. If you have shopping experience in the online store and need support as a customer, send a letter with your questions related to your orders or goods to muckcustomersupport@rockybrands.com. To report accessibility problems, email accessibility@rockybrands.com. If you have questions about the privacy policy, ask them to dataprivacy@rockybrands.com.

The Muck Boots headquarters is located at The Original Muck Boot Co. Danbury, Connecticut, United States. If you live in the United Kingdom, go to Unit F& G Quedgeley West Business Park Bristol Road Hardwicke Gloucester GL2 4PH, United Kingdom. To find out the nearest Muck Boots store address, visit “Find A Store” page. To go to it, click on “Find A Store” in the “OUR COMPANY” block at the bottom menu.

The company customer service team is ready to accept appeals during the following business hours: Monday through Friday from 8 a.m. to 7 p.m. EST and from 8 a.m. to 5 p.m. EST on Saturday. On Sundays, the company team does not operate. Also, there are holidays during which the customer service line is closed. You can familiarize yourself with the whole of their list on the “Contact Us” page of the company’s website.

PissedConsumer Club

Contact Information

Muck Boots Website:

Muck Boots Help Center:

Corporate Office Address:

Rocky Brands Inc.
39 E. Canal St.
Nelsonville, Ohio 45764
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 7:00pm EST

Saturday: 9:00am - 5:00pm EST


Other Location:

MuckBoot Company UK

Unit F& G Quedgeley West Business Park

Bristol Road Hardwicke

Gloucester GL2 4PH

United Kingdom

More contact details

Muck Boots Rating Based on 17 Reviews

Rating details

2.5
more details
Customer service
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Muck Boots Customer Service Calls

114 TOTAL
CALLS
02:09 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Muck Boots?

Product/ Service Question:

  • “Defects in boot”
  • “Boot fail”
  • “Faulty boot”

Request for Information Question:

  • “Pre-maintenance what can I spray if anything on the boots I cut concrete”
  • “To ask an important question about your men’s ankle boots that I was contemplating. I made two calls which were never answered. It’s been a week since I sent an email to which I got no response.”
  • “Order status”

Shipping and Delivery Question:

  • “Wrong boot size order”
  • “Boots size”
  • “Hi, do you have ½ sizes in the OAW6PLD?”

Return/ Replace Question:

  • “Trying to make a return”
  • “I need a return shipping labor”
  • “I want to exchange my boots for different size”

Refund Question:

  • “Refund”
  • “Visa refund”

Payments and Charges Question:

  • “Discount code”
  • “Check for fraud”

Website/ Application Question:

  • “Order won't finish on website”

Staff Question:

  • “Customer service”
  • “Costomer service”

Cards Question:

  • “Extra card charges”

Other Question:

  • “Advice on a type of boot”
  • “Bad boots”
  • “Stock”

Compare Muck Boots Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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